Dealing With Water Damage: Home Edition

3/30/2022 (Permalink)

When water damage strikes your home, the first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving your call, our certified technicians will be at your property to help ensure that the water damage is handled properly. Read more to learn what you could do while waiting for assistance.

Water Damage Tips for Homeowners

• If possible, shut off the water source or contact a qualified party to stop the water source.
• Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
• When access to the power distribution panel is safe from electrical shock, turn off circuit breakers for wet areas of the home.
• Do not turn on ceiling fixtures if the ceiling is wet or enter rooms where ceilings are sagging from retained water.
• Do not use your household vacuum cleaner to remove water. 
• Remove as much excess water as possible by blotting and mopping.
• Remove and prop up wet upholstery cushions for even drying.
• Use aluminum foil as a barrier between furniture legs and wet carpeting.
• Move any paintings, art, objects, computers, documents, or other sensitive valuables to a dry place.
• Hang furs and leather goods separately at room temperature.

When you call SERVPRO of College Park/Hyattsville & SERVPRO of District Heights/Landover, a customer care specialist will ask several questions regarding your water damage emergency. Here are a series of questions you will be asked:

• Your name and POC information
• Address of the water-damaged home or business
• The cause of the water damage
• The square footage of the affected area
• Insurance information, on a case-to-case bases 

Once we have the details of your water event, we will dispatch a team to respond immediately. When our certified professionals arrive, they’ll help you assess the situation further and take action to prevent additional damages to your home or business. SERVPRO of College Park/Hyattsville & SERVPRO of District Heights/Landover uses the most top-notch equipment to detect hidden moisture and extract standing water.

Have Water Damage or Flood Damage?

Call Us Today at 301-577-1166 or 301-799-3662