What our Customers say...
Hi - we had a recent flood in our home in Chevy Chase, MD. I'm writing to let you know that your team, led by Oba James (who is professional, responsive, honest and a pleasure) was great. They went above the call of duty. Thanks much.
I give SERVPRO all 10s for their work!
Wonderful work was done. Great customer service. We work with a lot of companies doing maintenance and this was one of the best experiences we have had.
I want to let Alyssa and SERVPRO know that my dad and I are VERY thankful and extremely satisfied with the services that were provided to us. We saw a messy and where do we go fro here type "incident", but you all showed us that is could and would be done. We appreciate everyone of the workers and their professionalism through the entire job.
After a fire at my Apartment Building, Tommy Murphy explained the next steps and brought a sense of calm. He remained on site to put locks on everything and ensured that broken out windows were boarded up. His efforts were excellent! His experience and expertise shined through and I very much appreciated everything he did for me. Without SERVPRO's help, the ordeal would have been so much worse! Thank you.
Found this company online. Husband's elderly uncle was living in filth in a Wash DC apartment and neighbors were complaining about the smell and the cockroaches. They came out the very next day, prepapred to to deal with rotting food, cockroaches, major clutter and heaven knows what else. Very accomodating- handled the whole process by phone.- we dont live nearby. I haven't been to the apartment but they were prompt, efficient and cleaned up a major mess- I am sure it was horribly dirty.
It was truly a blessing when Tom Murphy came to our aid in May, 2015. The leadership he displayed was phenomenal. He was able to navigate my father and I through uncharted territory of which we had no clue as to where to start. His knowledge and information were critical in helping us to make the right decisions that would be the foundation to rebuilding my father's home and life. We are forever in his debt. I will refer SERVPRO to all of my friends and family.
Having a house fire, as anyone can imagine, is totally unexpected and very destabilizing but SERVPRO came to the rescue and has been absolutely outstanding in their response. Thomas Murphy showed up shortly after my call to 911 and stood by me throughout the entire process.
Thanks Thomas for being there for us and taking care of the clean-up after our house fire. I could not be more appreciative. The world needs more of you.
Honestly, in a situation where very little felt like it was going right, Alyssa and her team came in with knowledge and professionalism and guided us through a difficult situation.
I couldn't be happier with the service I received from SERVPRO. I give SERVPRO 10's across the board! As a business owner, I am so happy to know SERVPRO is around in case anything should happen in the future.
I appreciate the services that SERVPRO provided after the fire at my property. I especially appreciate the professionalism of SERVPRO Disaster Relief Specialist Thomas Murphy. The guidance and assistance that he provided, especially on the date of the fire, was first rate and very much appreciated. He provided reassurance at a time I really needed it.
They called me almost immediately after I hung up with my insurance company to see if it was a convenient time. They walked through the process with me & kept me informed. They arrived quickly and each day they came on time. They were very polite. They cleaned up each time.
I thought that Keith did an outstanding job with supervision and follow-up.
The office handled everything wonderfully and very promptly from the initial call to the technicians arriving. The technicians were great, knowledgeable and courteous. The team vacuumed and wiped the surfaces clean upon completion. I give SERVPRO an overall 10!
The service was very professional. Oz is a very pleasant and patient person to deal with.
I was very satisfied with the work SERVPRO did and the gentlemen were friendly and professional. I would give a 10 for the work.
After our sewage problem in the basement of our house, my husband and I were unsure who to call. We have a neighbor that works at SERVPRO and she recommended the Washington DC location. We called them and they were so fast in helping us restore our basement back to before the loss. We will definitely use SERVPRO in the future for any losses and we will refer them to our friends.
SERVPRO came to my home and did exactly what they said they were going to do. I was left feeling satisfied every step of the way.
My husband and I wish all companies had workers like Jonathan, Ariana and Justin. Ariana always returned our many calls with a pleasant voice, that meant so much to us. Our sincere thanks to Jonathan for his promptness.
SERVPRO was friendly and professional, the technicians arrived on time, communication was great.